I went in to have some forms notarized, though I am not a customer. I had my three children with me, including my toddler who was clearly having a difficult morning. The teller was a very cheerful person when I saw her speaking to her colleagues but when it came my turn and the forms I needed notarized, she instantly grew cold and very short. My toddler started to throw a tantrum (while I am trying to soothe my infant) and the lady grew even more irritated. Truly, this was NOT my morning and a smile would have been nice from her, rather than her condescending tone and apparent irritability. I am not a customer of this bank but we are currently looking to switch...now I know what bank NOT to go to. Customer service is very important to me and if you cant be kind to me, even when my kids are having a rough day, then you are not the bank for me.
Fcn Bank is a US Bank based in Harrison, Indiana. Fcn Bank is located at 590 Ring Rd, Harrison, OH 45030, USA.
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