I recently purchased a explorer for my wife about a month ago. After being in the car and my great experience with Mark K. a sales person at Cronin I decided to up grade to my dream truck. A F150 Lariat. My experience was equally impressive than the first. Mark returned every phone call in a timely manner even with the birth of his first child two days prior to my call, he was on top of it. First class experience.
I had an excellent experience at Cronin Ford. I worked directly with Adam Geiger as a salesperson and could not have been happier with the attention that was paid to my needs. I highly recommend Adam as your sales person, he will see that you are taken care of! Anyone that is looking to purchase a new or used vehicle, I HIGHLY recommend Cronin. The entire staff is wonderful and never pushy. I have purchased many vehicles at Cronin. Adam treats you like a friend and looks out for you…. not just another sale. If you’re in the market and want someone to look out for you, ask for Adam Geiger @ Cronin. You won't be disappointed; I GUARANTEE IT!
Before coming across Cronin, I got every variation of the stereotypical car sales pitch, from forced add-ons to finance tricks -- Cronin was so much better in every respect -- no tricks, no tactics, no games. This seems like a simple concept but when it's a vehicle in high demand it feels like an impossible task, and I had almost given up on finding an honest dealer.
During the evening of my purchase I was speaking to sales manager and asked if anything was wrong with workings of truck while sitting inside. He indicated NO. And because it was dark I also asked is there anything on body I need to be aware of. He again indicated NO. Both of which was an outright lie. My bad for going after work in dark. But when asked specific questions and out and out lie for a sale. They clearly took advantage of situation and me being a female. If that is kind of business they want reputation for good luck. I have also called multiple times asking for manager to call me. Guess what no return call. Women be careful and have someone there to protect you cause you will need it. They even made comment I am surprised you didn't bring a male with you to beat me up on price. I found it an odd comment at time but now I know why the comment. Hope you feel good Cronin Ford for taking advantage and most importantly outright lying when asked a direct question. And I was forced to select a star to post otherwise I would select none.
Julie Young was amazing to work with on the purchase of a new Ford. She really took the time to answer questions and make sure me and my wife were comfortable in the purchase. She also spent a lot of time when I picked up the new vehicle to explain all the options and get me set up. Greatly appreciated.
A sincere and heartfelt thank you to Adam G in sales, Jeremy in finance, and even the friendly staff at the front desk who greeted me when I arrived. It was first class all the way and I wish I could give more than five stars!!
I was in the market for a particular configuration of a F150, and I can't begin to say how thankful I am that Cronin Ford happened to have a matching one on their lot, and how thankful I am that I stumbled across this dealer on the Internet. I worked with Adam G in sales who was incredibly prompt, straightforward, honest and helpful.
I could write a long editorial about my horrible experiences with other dealers -- Cronin Ford was stunningly pleasant to work with. Adam G in sales and Jeremy in finance couldn't have been better and I can't thank them enough for helping me acquire my dream truck.
Cronin Ford is a US Car Dealer based in Harrison, Indiana. Cronin Ford is located at 10700 New Haven Rd, Harrison, OH 45030, USA.
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