I was told that due to the inspection that was performed ($20), I needed a new brake cylinder and spring kit on the problematic side (which I agree needed fixed), along with this I was told that the opposite side was also "leaking in the cylinder boot" (lies) and would need replaced (unnecessary), along with a rebuild kit for that side (also unnecessary). He then tried to tell me that my brake shoes were totally worn down and needed replaced, which I know for a fact they were not, because I changed them myself a few months prior!!!! He then tried to counter and say "well uh they have oil on them so we will have to change both sides." I tried to say I only wanted the spring kit and brake cylinder on the leaking side, but the manager fed me a line that the shop "had a policy" that they either did it right or did no work at all. Since I was 300 miles away from home with only a few tools, I decided to let these scam artists rob me out of nearly $600 for something that should have cost a couple hundred tops. A little over $200 for parts, half of which I didn't need, and over $300 in labor on a job I could have done myself in a few hours!!!!!
I understand a shop has to make some money, but this was ridiculous. Please, even if you break down away from home, don't let Michel Tires Plus rob you blind.
This place is a complete sham. Had a leaking rear brake cylinder on my way home for the holidays and managed to pull in here after taking the tire and brake drum off to confirm that was indeed the problem. I dropped off my car and was called later that night with the biggest load of lies I've ever heard.
Other times has been fine. This time we dealt with a younger man in the front who was very rude. Didn't run an alignment check and only mentioner he didn't when i brought it up.
terrible experience, acted foolish and lost a customer. took back for an alignment three separate times without getting a proper alignment, oh and lets not forget the bolts and nuts left loose. you are a fool to spend money at this location
I see a lot of negative feedback with this company, I have had fair experiences with this place for the most part. I have had a few questionable things done here, but I wouldn't expect superlative overall automobile repair out of a tire shop. For mechanical automotive repair I fix it myself or take it to a reputable garage, which is hard to find anymore. Look people these places are a dime a dozen, you have the same mediocre technicians bouncing around from company to company, with minimal skillset or experience and expect world class service out of them, get a grip its not a perfect world.
I will be filing a complaint with any and all forms of legal recourse against this business!! I was just told again - for the THIRD TIME - that a part needed to be replaced - and it was totally BOGUS after my mechanic checked out the "recommended" repair and said the part was 100% in good order - no need to replace. I did let them work on one of my cars and monies were charged on my store credit card for this repair - only to learn it was highly unlikely the repair was needed. Seeing that my repair was using their HIGH INTEREST credit card, I will also be seeking damages for interest paid for repairs that were HIGHLY likely unnecessary. This place needs to be investigated!!!!
Michel Tires Plus is a US Car Repair based in Harrison, Indiana. Michel Tires Plus is located at 10606 New Haven Rd, Harrison, OH 45030, USA.
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